Problem

First time activation fails on Phantom 4 Pro Plus


Reason

Different firmwares installed from the factory (firmware mismatch).


Solution

Update firmware on the Remote Controller and Aircraft, follow these steps: 


Update aircraft

  1. Connect aircraft to PC via USB
  2. Open DJI Assistant 2
  3. Select Phantom 4 Pro
  4. Press "Update" on the newest firmware
  5. Once it's done updating it will show that the latest firmware is installed.

            It should now be possible to activate the aircraft.


Update Remote Controller

  1. Enter this website: http://www.dji.com/phantom-4-pro/info#downloads
  2. Under firmware section you will find the latest firmware version.
  3. Download latest firmware version and unpack the .zip file.
  4. Copy the firmware file into a microSD card
  5. Put the microSD card into the slot at the back of the Remote Controller and turn on the RC.
  6. Press the setting wheel
  7. Press "System settings"
  8. Scroll down and find "About Device"
  9. Press "System updates"
  10. Press the menu in the upper right corner (3 dots)
  11. Press "Local Update"
  12. Press "Install Update"
  13. Press "Update"

            Once the update is done you should be good to go.